Job Summary and Key Responsibilities

• Assume full sales responsibility for the Nova Critical Care & POC product family within the defined territory
• Meet and ideally exceed agreed sales targets for the defined territory
• Identify new opportunities by creative account prospecting and comprehensive account qualification
• Manage the sales territory by implementation of an effective sales call (visits) planning schedule
• Perform an adequate number of product presentations and demonstrations to ensure sales targets are achieved
• Maintain the Customer Relationship Database (salesforce.com) and keep it updated
• Maintain a regular program of after-sales customer care calls (visits) to ensure a high level of customer satisfaction.
• Attend relevant exhibitions, congresses and workshops
• Maintain operating expenses within budget
• Assist the General Manager in setting the Annual Operating Plan (AOP) targets for revenue and expenses
• Feedback to General Manager on observed trends and competitive activities within the market
• Assist the Technical Support team in the installation of new systems and training of operators
• Assist the Technical Support team in the identification and resolution of after sales issues
• Work closely with the Application Specialist to support Lab Sales Evaluations and further presentations
• Work closely with the Marketing Specialist to develop campaigns for the sales territory

Competencies and Qualifications

• Successful sales experience as a Clinical Sales Specialist for a minimum of 4-6 years or previous related experience within the in vitro diagnostics industry, particularly with Point of Care products.
• Good level of English
• Excellent interpersonal skills, good communication – written and verbal skills are essential
• Bioengineer, Biologist, Pharmacist, Physician, and/or medical background is preferred
• Good competency in Microsoft Office suite (Word, Excel, Outlook and Power Point)
• Good comprehension of point of care testing within a health care setting
• Driving licence and the willingness to travel extensively within the sales territory and occasionally to overseas meetings.